Wednesday, November 29, 2023
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Google Interview Expertise for IT Help Engineer

I utilized to Google IT help Engineering Profile by Referral from certainly one of my associates, Initially, I supplied my Resume and Transcript of all my Semester Exams Outcomes.

Reside Interplay: It was the First Interplay with Product Managers the place they shared the whole hiring course of and the Variety of Rounds of Interplay to be organized by google.

First Technical Spherical: Right here it was a mix of Generic Troubleshooting Situations and Downside-Fixing Questions. They requested me Questions on sharing from expertise the place I labored in a number one place and requested me if given the prospect to signify once more what enchancment I’ve carried out. Coming to the IT troubleshooting they requested me the query How one can troubleshoot the Software associated to their Company Device will not be working for you what all you’ve carried out. They’re open-ended questions. There is no such thing as a proper for them as a result of there will be a number of appropriate solutions Be generic ask as a lot many questions as attainable as a way to higher perceive the Downside. 

After Finishing the primary spherical you’ll obtain a name if you’re chosen and they’ll offer you full suggestions they obtained from my Interview with Managers. The subsequent 2 Rounds will probably be extra associated to the Googliness and OS, Software program, {Hardware} Ideas, and likewise associated to Laptop Networks.

Second Technical Spherical: Right here on this around the Troubleshooting questions will probably be a bit tough, they are going to examine whether or not you may deal with clients and the way effectively you may deal with clients who will are available a pissed off temper. They requested me two questions:

  • You’re the solely Technical Help Engineer within the Small Firm and now you’re accountable to resolve their challenge, the query is that you’re linked with a wired community and your web query will not be working how one can resolve the issue.
  • If their Laptop computer will not be working they’ve a Presentation within the subsequent 10 minutes on how will probably be resolving the problem. Additionally they requested me the query if somebody in your help division heard somebody offering improper info to clients what you’ll you do if the data can hurt the customers.

Third Technical Spherical: On this, they requested me questions like why I need to work as an IT Help Engineer and about my Commencement expertise. They requested me that they must Arrange a pc for me if I’m your buyer and so they needed to know the aim of each part.



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